In case you ask as many questions as my kid

 

SHIPPING

All orders are shipped from Adelaide, Australia during business hours Monday - Friday. No orders are processed on weekends or on public holidays.

AUSTRALIA

BASIC SHIPPING $9 - Usual delivery time is 3 - 8 business days after an order is received. Covid has affected delivery times and this it out of our control.

EXPRESS SHIPPING $15 - Expected delivery is 1 - 4 business day after an order is received (if placed before 11am).

All parcels are shipped with Australia Post. A tracking number is emailed through once an order is processed so you can track your parcel once it has been scanned into the shipping system.

If a safe drop / authority to leave is required, the customer can change this delivery method once a tracking number is processed through the courier services website only. This is done at the customers risk and Mini Dreamers will not offer a refund / replacement order for parcels that show as delivered with safe drop and go missing.

 

INTERNATIONAL 

Not available yet. 

 

 

PRE-ORDER

When placing an order for a pre-order product, all other products on the same order number will be shipped when the pre-order is shipped. If you require an earlier delivery on non-preorder products a separate order must be placed. We do not offer split delivery. 

 

 

REFUNDS

If you change your mind about a product purchased from the Mini Dreamers website, we are happy to accept a return for refund or exchange within 7 days of the order being received. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original or similar packaging to ensure it doesn’t get damaged in transit. We cannot exchange or refund an item that is not received in perfect condition. Please also include your name and order number in the return.

Once we receive the return we can process an exchange or refund for you of the product only. The cost of shipping is non-refundable.

Please contact us prior to processing the return for full return instructions.

 

 

PRIVACY POLICY

Your privacy is important to us. Please see our full privacy policy at checkout.

 

COPYRIGHT

Our calendars and books remain the copyright of Mini Dreamers.

All rights reserved. Our calendars and books or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission by us.

The purchase of a product does not entitle reproduction.